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Institute of Biomedical Ethics and History of Medicine (IBME)

In AI we trust incrementally. A multi-layer model of trust to analyze human-artificial intelligence interactions

Andrea Ferrario, Michele Loi, and Eleonora Viganò published a new contribution in Philosophy & Technology.
The authors propose an incremental model of trust that can be applied to both human-human and human-AI interactions. Starting with a quick overview of the existing accounts of trust, they discuss the components of the proposed model and the reasons to trust in human-AI interactions in an example of relevance for business organizations. Then, they provide an analysis of the epistemic and pragmatic reasons of trust in human-AI interactions and lastly a discussion of the kinds of normativity in trustworthy AI.